Discover our CSR approach Exsel Nature

Exsel Hôtels is deploying a strong CSR program, which began with the Clé Verte and European Ecolabel labels for its tourist accommodation services. An approach that continues in all directions.

Find out more about the Exsel Nature approach

Restaurant Le Kaloupilé

The “Le Kaloupilé” restaurant offers a blend of Creole, world and traditional French cuisine, served either indoors or on the panoramic terrace by the pool. On Sunday lunchtimes, enjoy a large buffet.

We are committed to bringing you more sustainable food: we select locally produced foods to promote the circular economy and limit our environmental impact, and we take care to respect the seasonality of products.

Lunch from 12:00 to 13:45 and dinner from 19:30 to 21:45.

Contact: dial 135

 

Bar La Varangue

Our “La Varangue” bar offers local cocktails, aperitifs and snacks outside restaurant hours.

Opening hours: 7 a.m. to 11:30 p.m.

Contact: dial 140

 

Breakfast
Our buffet breakfast is served in the Le Kaloupilé restaurant from 6:30am to 10am on weekdays, and until 10:30am on weekends and public holidays.
Breakfast in your room: to be ordered using the breakfast card available in your room and to be hung on your door the day before, or by contacting the restaurant from 6.30am to 12am by dialing 135.

The Exsel Créolia**** Hotel: the leading business hotel in Saint-Denis.

Located near Roland Garros airport and the city center, the Exsel Créolia hotel overlooks the capital of La Réunion.

With its magnificent view of the island’s capital from the pool, the Hotel Exsel Créolia is ideal for enjoying the proximity of the airport and the business districts in a privileged and spacious setting.

The Hotel Exsel Créolia has 109 rooms and 5 seminar rooms, a restaurant and a beauty institute, the Créolia Bien-Être wellness area and a fitness room. Its 500 m2 pool offers an exceptional view of the Indian Ocean.

As part of the environmentally conscious Exsel Nature program, Hotel Exsel Créolia has been certified with the European Ecolabel since 2018.

Check-in

You can collect your room from 2pm.

Check-out

You must leave your room before 11am.

Luggage storage

We have a luggage room where you can leave your luggage at reception.

Transport & parking

We can arrange car rental for your stay or to take you to the airport. Just ask at reception!

You can park in our outdoor parking lot, secured by video surveillance.

Water carafe in the room

As part of our CSR measure Exsel Nature, we are replacing plastic water bottles in the room with glass carafes. We provide water dispensers with micro-filtered water on every floor.

Change of bed linen and towels and cleaning of the room

We propose two actions to limit our environmental impact. Help us to preserve our island!

SuperGreen program:

Staying at our hotel for two or more nights? If you do without the cleaning service for your room, we save water resources and emit fewer cleaning agents. Simply hang the door tag in your room on your door handle. As a thank you, we look forward to giving you a surprise.

Change of towels:

We only change your towels when you put them in the shower or bath. Your bed linen will not be changed every day unless you request it.

Air conditioning

You can adjust the temperature in your room using the air conditioning remote control. If necessary, please contact reception. Follow the Ecogestes and help us to protect the environment!

Products for the reception

We offer you a range of reception products with the Ecolabel, because it’s good for you and for the environment! We buy them in bulk to reduce our plastic consumption.

Alarm clock

You can set your alarm clock via the telephone by pressing the “alarm clock” button. You can also contact reception via 9.

Sockets

The electrical voltage in the hotel is 220 V/50 Hz. If required, adapters are available at reception. Select the 9.

Additional pillow and blanket

We provide pillows and blankets in the room cupboard or on request at reception, select 9.

Safe

Your room is equipped with a safe with digicode. To use it: Close the door and enter your secret code, which must be confirmed by pressing #. The management accepts no responsibility for valuables or cash left in the room.

Minibar

A little thirsty? A minibar is available in your room. Each consumption will be charged to you. For your convenience, tea and coffee are available free of charge.

Fire safety regulations

When an audible signal sounds, leave the room or dial 9. Please follow the instructions behind your door to find the emergency exits and fire extinguishers to use if necessary. The assembly point is located at the hotel entrance gate.

You eat organic and local

You’re so full of it.

You turn off your screen

You’re very talented.

You turn it off when you leave

You’re brilliant.

The Créolia Well-being area

Welcome to Créolia Bien-être, the wellness area of the Exsel Créolia hotel, where respect for skin and the environment go hand in hand.

We have chosen to use Payot products, a brand committed to clean, planet-friendly beauty, for our treatments, which are designed to enhance your beauty while preserving nature. Treat yourself to a wellness break in a cocooning setting and relax!

Book your care

Reception

To reach reception, dial 9.

European emergency call

112

Fire department

18

Medical emergency call SAMU

15

Police

17

Wifi

Unlimited WiFi Internet access is available throughout your stay (the hotel is equipped with fiber optics).

Connect directly to the Exsel Créolia WiFi network.

Access does not include peer-to-peer and VOIP connections.